In the field of cybersecurity, marketing promises often outpace reality. Vendors claim “complete coverage” and “effortless security,” yet the market is flooded with redundant tools and shows a concerning lack of independent proof that these solutions actually work.
That is why Cynet’s recognition as a Strong Performer in the Gartner® 2026 “Voice of the Customer”™ for Endpoint Protection Platforms is especially significant. This recognition goes beyond marketing claims and reflects the real-world experience and feedback of customers who use the Cynet platform in their daily operations.
What This Recognition Means
The Gartner Voice of the Customer report is unique because it is entirely based on user feedback. Unlike analyst evaluations, this recognition comes directly from verified users who have implemented and operate endpoint protection solutions in their organizations. These are cybersecurity professionals who face the daily challenges of protecting endpoints from increasingly sophisticated threats, and their opinions carry significant weight.
Cynet was recognized as a Strong Performer in the endpoint protection platform market, with 95% of reviewers recommending the platform. Customers gave particularly high ratings in two key areas: product capabilities (4.8/5) and support experience (4.8/5). This confirms the effectiveness of combining powerful technology with high-quality service, which is positively received by security teams.
“Voice of the Customer” summarizes reviews from Gartner Peer Insights into actionable insights for technology and service buyers. The aggregated user perspective, along with detailed individual reviews, complements Gartner’s expert research and can play an important role in the decision-making process.
The Challenge of Endpoint Protection
According to Gartner’s definition, endpoint protection platforms provide security controls to prevent known and unknown malware infections, as well as fileless attacks. This is achieved through a combination of security methods, including static and behavioral analysis, along with attack surface reduction capabilities such as device control, host firewall management, and application control.
Modern endpoint protection platforms must provide:
- Prevention capabilities using static and behavioral analysis to block malware and fileless attacks
- Attack surface reduction through device control, firewall management, and application control
- Detection and response capabilities to identify and eliminate threats that bypass initial protection mechanisms
The Cynet platform is designed with this comprehensive approach in mind, as endpoint security cannot be one-dimensional. Organizations need protection that operates as part of a layered cybersecurity strategy while remaining manageable for security teams of any size.
Commitment to Customer Success
This recognition also reflects the quality of Cynet’s engagement with its customers. The reviews that formed the basis for the company’s inclusion in the report come from real cybersecurity professionals who use Cynet solutions to protect critical assets within their organizations.
Customer feedback highlights their experience with the following platform capabilities:
- Autonomous incident protection that reduces the workload on cybersecurity teams
- Integrated functionality that combines endpoint protection, detection, and response within a single platform
- The level of support and partnership provided by the Cynet team
- The practical value of the solution for cybersecurity operations
Looking Ahead
Endpoint security continues to evolve alongside emerging threats. Cyber threats are becoming more sophisticated, the attack surface is expanding due to the growth of remote work and cloud adoption, and security teams face a constant shortage of resources.
The Voice of the Customer report confirms that Cynet’s chosen direction is the right one, while also emphasizing that ensuring customer success is an ongoing process.
The company continuously enhances its platform, taking into account customer feedback and changes in the threat landscape. The core goal remains unchanged — to deliver enterprise-grade endpoint protection capable of effectively countering modern threats while remaining accessible to organizations without large cybersecurity teams.
Why Buy Cynet from NWU?
NWU is an official distributor of Cynet solutions in Ukraine, the South Caucasus, and Central Asia. The company provides a full cycle of customer support — from solution selection to implementation and ongoing maintenance.
By purchasing Cynet from NWU, customers receive:
- Guaranteed product authenticity and direct supply from the vendor
- Expert support from certified cybersecurity engineers
- Personalized consultations on building an effective security architecture
- Services for implementation, configuration, and integration of the Cynet platform into existing IT infrastructure
- Training and upskilling for security teams
- Flexible cooperation terms for enterprise and government organizations
- Prompt technical support at all stages of operation
By combining Cynet’s advanced technologies with NWU’s expertise, organizations gain reliable, comprehensive, and effective protection against modern cyber threats.
