How NETSCOUT Provides Transaction Visibility in Distributed Applications

The Problem of Losing Control over Business Transactions and NETSCOUT’s Solution

In an era of rapid digital transformation, where business processes are increasingly dependent on complex, distributed applications, business transaction monitoring becomes critical. Imagine a situation: a customer places an order on your website, but the payment fails, and they don’t receive a confirmation. The support service is flooded with complaints, and the IT department is frantically trying to figure out where the failure occurred. Without an effective solution for tracking transactions, you risk losing customers, reputation, and profit. NETSCOUT offers a comprehensive approach to solving this problem, providing complete transparency and control over every transaction in your system.

Why End-to-End Transaction Visibility Matters

Modern applications typically consist of multiple microservices, APIs, and third-party services interacting with each other. This complexity creates significant challenges for IT professionals who need to ensure the smooth operation of these applications. A comprehensive view of the path that each transaction takes allows you to:

• Quickly identify and eliminate performance bottlenecks.
• Diagnose failures before they affect end users.
• Optimize application performance to improve business efficiency.
• Improve user journey visibility and increase customer satisfaction.

Missed Opportunities Without Business Transaction Visibility

Lack of end-to-end transaction visibility leads to:

• Increased application downtime.
• Reduced performance.
• Loss of revenue.
• Customer dissatisfaction.
• Difficulties in complying with regulatory requirements.

Many companies spend a huge amount of time and resources on manual troubleshooting, but often cannot find the root cause of the failure. NETSCOUT allows you to automate this process, reducing the time it takes to resolve problems and increasing the efficiency of the IT team.

How NETSCOUT Provides Transaction Visibility

The NETSCOUT solution uses patented intelligent traffic analysis technology to deeply analyze network traffic and identify key business transactions. Unlike traditional monitoring tools that focus on individual infrastructure components, NETSCOUT provides business transaction monitoring across the entire application. This allows you to see how each transaction passes through various components and identify any bottlenecks or failures.

Key Features of the NETSCOUT Solution

• Automatic Transaction Discovery: NETSCOUT automatically discovers and classifies business transactions without requiring manual configuration or configuration.
• Deep Traffic Analysis: NETSCOUT analyzes network traffic at the packet level, providing detailed information about each transaction, including response time, errors, and other performance metrics.
• Transaction Path Visualization: NETSCOUT visualizes the path that each transaction takes through various application components, allowing you to quickly identify bottlenecks and failures.
• Root Cause Diagnostics: NETSCOUT automatically identifies the root cause of failures, reducing the time it takes to resolve problems.
• Integration with Other Tools: NETSCOUT integrates with other monitoring and management tools, allowing you to create a unified system for managing application performance.

Technical Details and Architecture

NETSCOUT uses nGenius agents, which are installed on servers and network devices. These agents collect data about network traffic and send it to the nGeniusONE analyzer. The nGeniusONE analyzer uses patented algorithms to analyze data and identify business transactions. It also provides tools for visualizing data and diagnosing problems. The solution architecture allows it to be scaled to meet the needs of your organization.

Use Cases for NETSCOUT to Solve Specific Problems

Let’s look at a few examples demonstrating the capabilities of NETSCOUT in solving specific problems:

How to Track the Full Order Path in the System

Imagine you are in e-commerce and want to understand how to track the full order path in the system, from the moment an item is added to the cart to the moment the payment is confirmed. With NETSCOUT, you can see how each transaction passes through various components of your system, including the web server, application server, database, and payment gateway. If there is a delay or failure at some point, you can quickly determine the cause and fix it.

Diagnosing Business Transaction Failures

Another example: you have a corporate application that uses multiple microservices. One of the microservices started working slower, which leads to slowing down the entire application. With NETSCOUT, you can quickly identify which microservice is causing the problem and perform business transaction failure diagnostics to find the root cause. This could be due to server overload, a database issue, or a code error.

Proactive Problem Detection

NETSCOUT allows you not only to quickly solve emerging problems, but also to prevent them from occurring. Thanks to the ability to predict problems based on historical data analysis, you can identify potential bottlenecks and take action before they affect end users.

Benefits of NETSCOUT for Application Owners and IT Directors

NETSCOUT provides application owners and IT directors with the tool needed to ensure the smooth operation of critical business processes. With NETSCOUT you can:

• Reduce application downtime.
• Improve performance.
• Improve customer satisfaction.
• Reduce IT costs.
• Improve the efficiency of the IT team.

Key Takeaways and Value Proposition

In increasingly complex and distributed application environments, business transaction monitoring is becoming an integral part of successful business. NETSCOUT offers a unique solution that provides complete end-to-end transaction visibility, allowing you to control every aspect of your applications. The solution not only allows you to quickly identify and eliminate problems, but also to prevent them from occurring, ensuring stable and efficient operation of your business. Through deep traffic analysis and automatic transaction discovery, you can optimize performance and ensure high availability of your applications, which ultimately leads to increased customer satisfaction and increased profits.

Learn more about NETSCOUT and request a personalized consultation to learn how this solution can help your organization ensure the smooth operation of mission-critical business processes.