
Ribbon Communications has announced a Strategic Collaboration Agreement (SCA) with Amazon Web Services (AWS). As part of this collaboration, Ribbon is creating a cloud-native solution for secure voice communications on AWS, reaffirming its commitment to helping organizations worldwide modernize and protect their networks and services.
“AWS has revolutionized telecommunications infrastructure by simplifying workflows and integrating automation and artificial intelligence,” said Sam Bucci, COO of Ribbon. “Our collaboration accelerates these transformations, enabling our customers to innovate faster and operate more efficiently.”
Ribbon’s solution delivers a fully ready cloud-native architecture that seamlessly integrates with existing workloads and enables a gradual transition to the cloud. The SBC CNe platforms, the PSX policy and routing engine, and the centralized RAMP management system are containerized and optimized for AWS Elastic Kubernetes Service (EKS). Customers gain enhanced lifecycle automation for telecommunications applications and infrastructure, significantly reducing operational expenditures (OPEX) and capital expenditures (CAPEX) for the deployment, operation, and management of voice networks.

“Ribbon’s cloud-native Session Border Controller and SIP routing engine, available on AWS Marketplace, enable telecommunications providers and enterprises to deploy secure voice communications with the scalability, automation, and economic efficiency of the cloud,” said Amir Rao, Director of Global Go-to-Market and Telecom Solutions at AWS. “This solution delivers carrier-grade performance while significantly reducing operational complexity and infrastructure costs, and it also opens new opportunities for intelligent network operations and enhanced customer experience through integration with generative AI services via Amazon Bedrock.”
The collaboration also includes joint solution development and customer engagement programs.
“Deploying Ribbon’s SBC SWe on AWS has been a key factor in enabling Aircall’s global scaling with high speed and reliability,” said Jigar Desai, CTO of Aircall. “This architecture has provided us with carrier-grade performance without the costs and limitations of private data centers, while also allowing us to scale resources almost in real time according to customer demand. This enables us to support rapid growth, maintain consistently high call quality, and accelerate the development of our AI-driven communications platform.”
By using industry-standard observability and monitoring tools, built-in automation, resource elasticity, and simplified resiliency across availability zones, this solution is already being used by a Fortune 500 company. It combines Ribbon’s expertise in telecommunications automation with specialized AWS services, delivering global reach, greater flexibility, and cost efficiency for cloud solutions.
Why Buy Ribbon Solutions from NWU?
NWU is the official distributor of Ribbon Communications solutions in Ukraine, the South Caucasus, and Central Asia. We provide full-cycle support — from selection and design to implementation and ongoing assistance.
By choosing Ribbon solutions from NWU, you receive:
- Guaranteed product authenticity and direct supply from the vendor
- Professional technical support from certified engineers
- Tailored consultations on building VoIP and secure communications architecture
- Implementation, integration, and optimization services
- Support in scaling cloud infrastructure and transitioning to cloud-native models
- Flexible cooperation terms for corporate and public-sector customers
NWU helps organizations effectively implement modern cloud communications, strengthen security, and ensure the stability of business-critical services in the digital era.